Solution Architect
Delivery Architect Functional Consultant

with over 15 years of experience in Retail, Commerce, and Supply Chain Management, I specialize in the Microsoft Dynamics ecosystem—including AX, Finance & Operations, Power Platform, and Copilot Studio. With nearly a decade at Microsoft, I’ve led some of the most complex ERP implementations in the industry, helping organizations of all sizes achieve operational transformation and measurable results.

Trusted by leading brands

Mike Jonson
Mike Jonson

15+ years of experience

What makes me different?

I offer a personal, no-nonsense alternative to large consulting firms. When you work with me, you’re partnering directly with a seasoned expert who brings enterprise-level experience—without inflated costs, junior intermediaries, or unnecessary layers of management.


While I do operate independently, I thrive in collaborative environments. I seamlessly integrate into cross-functional teams, quickly building rapport and contributing from day one with both strategic insight and hands-on execution. I embed myself so naturally into the workflow that clients often view me not as an external consultant, but as a fully invested member of the team.


My approach is grounded in


Transparency – Clear communication and honest conversations


Accountability – Realistic expectations and dependable delivery


Results – Solving real business problems, not just implementing technology


Experience – Over 15 years leading and supporting retail software implementations


"If a job's worth doing, it's worth doing right." — Les Wilcox, my grandfather


This isn’t just a saying—it’s the foundation of how I approach every project. That mindset, passed down through my family, shapes how I show up for clients: with pride, attention to detail, and a deep respect for doing things the right way, not the easy way. Whether I’m embedding into a team or driving a solution independently, I operate with that same standard of excellence.

Microsoft Dynamics Ecosystem

Driving end-to-end solution architecture, authoring both functional and technical specifications, and leading implementation efforts and cross-functional teams. Deep domain expertise spanning retail, point of sale, inventory management, supply chain, planning, procurement, merchandising, and call center operations.

Microsoft Dynamics Ecosystem

Driving end-to-end solution architecture, authoring both functional and technical specifications, and leading implementation efforts and cross-functional teams. Deep domain expertise spanning retail, point of sale, inventory management, supply chain, planning, procurement, merchandising, and call center operations.

Integration Architecture

Designed and architected integration solutions and data flows to harmonize and scale ERP, CRM, loyalty, Power Platform, procurement, planning, merchandising, and e-commerce systems—creating a unified, extensible enterprise architecture

Integration Architecture

Designed and architected integration solutions and data flows to harmonize and scale ERP, CRM, loyalty, Power Platform, procurement, planning, merchandising, and e-commerce systems—creating a unified, extensible enterprise architecture

Data Management

Enhanced data mapping, migration, and orchestration for Dynamics 365 Finance & Operations—supporting both initial transitions from legacy systems and the design of ongoing, newly built integrations to ensure accurate, automated, and scalable data flows across enterprise platforms.

Data Management

Enhanced data mapping, migration, and orchestration for Dynamics 365 Finance & Operations—supporting both initial transitions from legacy systems and the design of ongoing, newly built integrations to ensure accurate, automated, and scalable data flows across enterprise platforms.

Process Modelling

Translate business needs into clear specifications that guide system enhancements. I outline how the functionality should work, define user interactions and data flows, and ensure everything aligns with the platform’s architecture. My role is to connect business goals with technical execution, making sure everyone’s on the same page.

Logo image
Logo image

Process Modelling

Translate business needs into clear specifications that guide system enhancements. I outline how the functionality should work, define user interactions and data flows, and ensure everything aligns with the platform’s architecture. My role is to connect business goals with technical execution, making sure everyone’s on the same page.

Logo image
Logo image

Professional Experience

Over 15 years of experience selling, architecting, and implementing solutions while building lasting partnerships—from small businesses to Fortune 500 enterprises.

Junior Web Developer

Senior Consultant/Architect

At Microsoft

Junior Web Developer

Senior Consultant/Architect

At Microsoft

Freelance UI/UX Designer

Solution Sales Executive

New West Technologies

Freelance UI/UX Designer

Solution Sales Executive

New West Technologies

Creative Web Designer

Senior Consultant/Solution Sales

At LS Retail

Creative Web Designer

Senior Consultant/Solution Sales

At LS Retail

See what clients and colleagues think of my work

Mike Jonson

Adam Wilcox

Functional Consultant, Solution Architect, Delivery Architect

Call me at:

Email me at:

adam@wilcox-consulting.net

Mike Jonson

Adam Wilcox

Functional Consultant, Solution Architect, Delivery Architect

Call me at:

Email me at:

adam@wilcox-consulting.net

Delivery Architect | Solution Architect Functional Consultant

With over 15 years of experience in Retail, Commerce, and Supply Chain Management, I specialize in the Microsoft Dynamics ecosystem—including AX, Finance & Operations, Power Platform, and Copilot Studio. With nearly a decade at Microsoft, I’ve led some of the most complex ERP implementations in the industry, helping organizations of all sizes achieve operational transformation and measurable results.

Trusted by leading brands

Mike Jonson
Mike Jonson

15+ years of experience

What makes me different?

I offer a personal, no-nonsense alternative to large consulting firms. When you work with me, you’re partnering directly with a seasoned expert who brings enterprise-level experience—without inflated costs, junior intermediaries, or unnecessary layers of management.

While I operate independently, I thrive in collaborative environments. I seamlessly integrate into cross-functional teams, quickly building rapport and contributing from day one with both strategic insight and hands-on execution. I embed myself so naturally into the workflow that clients often view me not as an external consultant, but as a fully invested member of the team.

My approach is grounded in

Transparency – Clear communication and honest conversations

Accountability – Realistic expectations and dependable delivery

Results – Solving real business problems, not just implementing technology

Experience – Over 15 years leading and supporting retail software implementations


"If a job's worth doing, it's worth doing right." — Les Wilcox, my grandfather

This isn’t just a saying—it’s the foundation of how I approach every project. That mindset, passed down through my family, shapes how I show up for clients: with pride, attention to detail, and a deep respect for doing things the right way, not the easy way. Whether I’m embedding into a team or driving a solution independently, I operate with that same standard of excellence.

 

I offer a personal, no-nonsense alternative to large consulting firms. When you work with me, you’re partnering directly with a seasoned expert who brings enterprise-level experience—without inflated costs, junior intermediaries, or unnecessary layers of management.

While I operate independently, I thrive in collaborative environments. I seamlessly integrate into cross-functional teams, quickly building rapport and contributing from day one with both strategic insight and hands-on execution. I embed myself so naturally into the workflow that clients often view me not as an external consultant, but as a fully invested member of the team.

My approach is grounded in

Transparency – Clear communication and honest conversations

Accountability – Realistic expectations and dependable delivery

Results – Solving real business problems, not just implementing technology

Experience – Over 15 years leading and supporting retail software implementations


"If a job's worth doing, it's worth doing right." — Les Wilcox, my grandfather

This isn’t just a saying—it’s the foundation of how I approach every project. That mindset, passed down through my family, shapes how I show up for clients: with pride, attention to detail, and a deep respect for doing things the right way, not the easy way. Whether I’m embedding into a team or driving a solution independently, I operate with that same standard of excellence.

 

Certified Microsoft Partner

DUNS: 119547041

Microsoft Dynamics Ecosystem

Driving end-to-end solution architecture, authoring both functional and technical specifications, and leading implementation efforts and cross-functional teams. Deep domain expertise spanning retail, point of sale, inventory management, supply chain, planning, procurement, merchandising, and call center operations.

Microsoft Dynamics Ecosystem

Driving end-to-end solution architecture, authoring both functional and technical specifications, and leading implementation efforts and cross-functional teams. Deep domain expertise spanning retail, point of sale, inventory management, supply chain, planning, procurement, merchandising, and call center operations.

Integration Architecture

Designed and architected integration solutions and data flows to harmonize and scale ERP, CRM, loyalty, Power Platform, procurement, planning, merchandising, and e-commerce systems—creating a unified, extensible enterprise architecture

Integration Architecture

Designed and architected integration solutions and data flows to harmonize and scale ERP, CRM, loyalty, Power Platform, procurement, planning, merchandising, and e-commerce systems—creating a unified, extensible enterprise architecture

Data Management

Enhanced data mapping, migration, and orchestration for Dynamics 365 Finance & Operations—supporting both initial transitions from legacy systems and the design of ongoing, newly built integrations to ensure accurate, automated, and scalable data flows across enterprise platforms.

Data Management

Enhanced data mapping, migration, and orchestration for Dynamics 365 Finance & Operations—supporting both initial transitions from legacy systems and the design of ongoing, newly built integrations to ensure accurate, automated, and scalable data flows across enterprise platforms.

Business Process Analysis and Modeling

Translate business needs into clear specifications that guide system enhancements. I outline how the functionality should work, define user interactions and data flows, and ensure everything aligns with the platform’s architecture. My role is to connect business goals with technical execution, making sure everyone’s on the same page.

Business Process Analysis and Modeling

Translate business needs into clear specifications that guide system enhancements. I outline how the functionality should work, define user interactions and data flows, and ensure everything aligns with the platform’s architecture. My role is to connect business goals with technical execution, making sure everyone’s on the same page.

Professional Experience

Over 15 years of experience selling, architecting, and implementing solutions while building lasting partnerships—from small businesses to Fortune 500 enterprises.

Junior Web Developer

Senior Consultant/Architect

At Microsoft

Creative Web Designer

Senior Consultant/Solution Sales

At LS Retail

Freelance UI/UX Designer

Solution Sales Executive

New West Technologies

See what clients and colleagues think of my work

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Trusted by industry leaders